Our deliveries are limited to metropolitan France  and Europe. All our plants are delivered in containers of 7 x 7 x 8 cm.

To minimize risks generated by a long journey, we ship out our plants only on Mondays, Tuesdays and Wednesdays.

All orders placed before 11 am on  Mondays, Tuesdays and Wednesdays are  shipped out one the same day. All orders placed between 11am on the Wednesday and Sunday night are shipped out on the following Monday.  Orders are shipped out based on a "1st in, 1st out"principle

Thanks to our proprietary packaging and extreme care, plants are traveling benefiting of the best possible conditions.

Shipping cost are :

12 Euros for France no matter the plants quantity.

For the rest of Europe, this price may vary depending on the destination country and the quantity of plants purchased. To find out your shipping costs, click here.

Plants are shipped using Chronopost services.

Orders are normaly delivered within 48h. You can track your order on :

Orders can have your parcel delivered at home or in one of the 36 000 local pick up points in Europe.

Shipping is at your own risks. Rayon de Serre can not be held accountable in case of loss, theft or destruction of your parcel after it has left our premisses. In case of a problem during transport, a claim should be sent to Chronopost not later than 3 days after delivery.

(see terms & conditions)


Refusal of delivery

WARNING : in case od delay in delivery or damaged parcel, DO NOT REFUSE THE DELIVERY. Plants are persishable goods and refused/returned orders won't be refunded or replaced. If plants have suffered during transportation, send us pictures on delilivery day. We'll do our best to accomodate/help you.

Withdrawal period

in accordance to the Châtel law, applicable since the 1st of June 2008, plants sold on the website Rayon de Serre, as they are considered as perishable goods, are not subject to a withdrawal period and therefofe can not be refiunded after delivery.

(see terms & conditions)

Non compliant delivery

In case of non complinat delivery, parcel must be returned to :

L'entreprise Rayon de Serre EARL - 9 route du bois Plesseau, 37510 Savonnières

(see terms & conditions)

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